Your terms and conditions of use


  • Any prices, quotations and descriptions made or referred to on this Site do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order. 
  • We may reject your order (without liability) if we are unable to process or fulfill it. If this is the case, we will refund any prior payment that you have made for that item. 

    An order submitted by you constitutes an offer by you to us to purchase Products on these Conditions and is subject to our subsequent acceptance. 

    You may view records of orders received, acknowledgements, acceptances and other contract records in our web-based customer care centre. We may potentially be able to provide you with copies on written request; however you must make sure you print or save a copy of all such documents and these Conditions for your own records. 

    From time to time it is possible that a programming or data transcription error may result in a price that is inaccurate. We will generally honor the posted price, although we reserve the right to the extent permitted by law correct the price and offer to sell you the Products or Services at the correct market price in situations where the price advertised is clearly an error as evidenced by being substantially under market. 


    You are responsible for maintaining and promptly updating your account information with us for accuracy and completeness and keeping such information (and any passwords given to you for the purposes of accessing the Site and purchasing Products) secure against unauthorized access. 


    We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labor or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. We also reserve the right to notify you of any errors in pricing prior to product dispatch. In such event if you choose to continue with fulfillment of the order, you acknowledge that the Product will be provided in accordance with such corrected price. 


    Unless otherwise specified, prices quoted are exclusive of VAT and any other tax or duty which (where applicable) must be added to the price payable (VAT will be shown at the end of the order process).


    Payment shall be made prior to delivery and by such methods as are indicated on the Site (and not by any other means unless we have given our prior agreement).


    We reserve the right to verify credit or debit card payments prior to Acceptance.


    Delivery timescales/dates specified on the Site, in any order acknowledgement, acceptance or elsewhere are estimates only. While we endeavor to meet such timescales or dates, we shall not be liable to you in respect of delay. In case, we may not be able to deliver the products, we will refund your payments on request.


    If any license or consent of any government or other authority is required for the acquisition or use of the Products by you, you shall obtain such license or consent at your own expense and if necessary produce evidence to us on demand. Failure so to do shall not entitle you to withhold or delay payment of the price. Any additional expenses or charges incurred by us resulting from such failure shall be met by you. 

    Products licensed or sold to you under these Conditions may be subject to export control laws and regulations in the Territory or other relevant jurisdiction where you take delivery or use them. You shall be responsible for complying with those laws and will not do anything to breach them.


    Any notice or other communications in relation to our contract may be given by sending the same by hand delivery, pre-paid post, fax or e-mail to the latest address and contact that one party has notified in writing to the other. This will also be the address for service of legal proceedings in the manner prescribed by law. 


    You shall not assign your rights to third parties under these Conditions. 

    These Conditions supersede and cancel all previous contracts and working arrangements whether oral or written, express or implied, between us. Any purported terms or provisions to the contrary are hereby excluded. This exclusion refers particularly with regard to terms that are specified by you, e.g. Terms and Conditions. We reserve the right to vary or alter these Conditions without notice. 

    No forbearance, delay or indulgence by either you or us in enforcing any of these Conditions or the granting of time by either party to the other shall prejudice or restrict such rights and powers. 

    No waiver of any term or condition of these Conditions shall be effective unless made in writing and signed by us. The waiver of any breach of any Condition shall not be construed as a waiver of any subsequent breach or condition.



    The construction validity and performance of these Conditions shall be governed by French Law. To the extent that you are a merchant, public law entity or public special fund the parties submit to the exclusive jurisdiction of the Courts in France in the event of legal proceedings arising from any dispute. The language of any dispute resolution procedure or any proceedings will be French.

    If for any reason we determine or a court of competent jurisdiction finds that any provision or portion of these Conditions or of other agreements to be invalid under applicable law in a particular jurisdiction: these Conditions and other provisions will not be affected in other jurisdictions to the extent that such determination or finding has no application; and in the relevant jurisdiction, the remainder of these Conditions and of other agreements will continue in full force and effect.